Clinical skills and Clinical Encounter Master 2

Content and objective
The Department of Clinical Skills Education (KVO) teaches Practical Line Education (PLO). The PLO in Master 2 consists of the programs Communication and Attitude (CA) and Medical Technical Skills (MT).
 
The Communication-Attitude (CA) program focuses on collaboration and conflict management, and is aimed at dealing with situations in which conflicting views and interests play a role.
At the end of the program, the student is able to identify his own style in dealing with conflicting situations and its usefulness in the workplace. In addition, the student has learned to(a) deal with patient reluctance when confronted with life style advices, (b) communicate with patients with different cultural backgrounds. and (c) communicate about medical errors.
There are two coaching sessions in Master's year . In small groups, led by a coach, students discuss the influence of their personality on their professional functioning as a (soon to be) doctor. Students can critically evaluate their own experiences in medical practice and relate them to their feelings and opinions. Coaching takes place in Master year 1 and Master year 2 during the internship. In Master 2 Coaching consists of 4 meetings of 2 hours, and additional time needed to prepare for meetings and write a report.
 
PLO-MT aims at a further deepening and / or integration of skills previously practiced in the PLO Bachelor's program. The applicability of the physical examination to the patient with complaints is discussed. The skills teaching is aimed at teaching and integrating the skills that prepare the students for the internship that follows the course.
 
Teacher (s)
The Communication and Attitude and Medical Technical Skills education is provided by teachers of Clinical Skills Education (MT and CA) and external teachers (certified coaches (CA) and doctors / clinicians (MT)). Simulated patients are used in CA teaching.

Teaching formats
CA has the following structure:
a Six meetings of 2 hours each. Different teaching methods are applied during these meetings.
b. Four coaching sessions of 2 hours under the guidance of a coach.
- Prior to LINK Geel, the student follows the lessons in Behavior Change and Reluctance, Patient Diversity and Collaboration in BLOK Geel.
- Prior to LINK Paars, the student follows the lessons in Dealing with Medical Errors, Conflict styles and Conflict Management and Conflicts of a Formal Nature in BLOK Paars.
 
In addition to the meetings, students can discuss questions with a CA teacher during a CA consultation that takes place every last Thursday afternoon of the month. A student can register for these sessions at the desk of the KVO (third floor of the Hijmans van den Bergh building).
 
MT has the following structure:
- Prior to LINK Geel, the student follows BLS / AED recertification (compulsory) in BLOK Geel.
- Prior to LINK Paars, the student follows the ABCDE 2 and Anesthesia lessons in BLOK Paars (pre-operative examination)
 
To access the mandatory BLS / AED lesson, the BLS / AED Certification e-module is required with the corresponding test.
 
The MT lessons have a duration of 1 hour and 45 minutes. The skills are taught with fellow students as test subjects and with special exercise models (phantoms). It is assumed that every student makes himself available as a test subject in basic physical examination. Students will have to partially undress as a test subject.
 
The lessons of the PLO MT are bound to a maximum number of students (12 to 14). The education takes place at the department of Clinical Skills Education.
 
There is a monthly MT-registration consultation where substantive questions from a student can be discussed with a KVO teacher. A student can register for this at the desk of the KVO (third floor of the Heijmans van den Bergh building). It is also possible to ask substantive questions to fellow students and to KVO lecturers via Blackboard's digital discussion forum.
 
The line books PLO-CA and PLO-MT Master year 2 and the overview of all lessons can be downloaded via Blackboard.
 
Place in the curriculum
The PLO education starts in year 1 of the Bachelor's program and runs for CA through up to and including year 3 and for MT up to and including year 2 of the Master's degree program.


Literature
The CA education is based on the following sources:
 
- Line book CA year Master 2
- Bonke, B. Misunderstandings due to language barriers and cultural differences. In: JC van Es, JN Keeman, PW de Leeuw, FG Zitman, ed .: The
               medical year 2001. Houten, Bohn, Stafleu, Van Loghum, pp.57-62. ISBN 90 313 3684 X
- Haes JCJM de, Hoos AM, Everdingen JJE of (red). Communicate with patients. Maarssen: Elsevier / Bunge 1999. ISBN 90 352 2034 X
- Schuur, G. and D. de Vries: Conflicts and aggression in medical practice, chapter 5. Intercultural misunderstandings. Woods, Bohn,
               Stafleu, Van Loghum, 2002. ISBN 97 890 313 3921 1
 
The MT education in the PLO Master year 2 is based on:
- Line books  (workbooks) of the PLO Bachelor year 1, 2 and 3 and Master year 1.
 
Assessment
In year 2 of the Master's program no formal testing of Clinical Skills takes place. However, the attendance obligation must be met in order to obtain the credits. Regarding PLO-MT: the completion of the e-module and the lesson BLS / AED certification is mandatory.
 
Contacts and information
CA: Dr. Frans Grosfeld, coordinator PLO-CA Ma2
tel: 088 75 59587 (direct), Tel: 088-75 59589 (secretariat)
e-mail f.j.m.grosfeld@umcutrecht.nl
 
MT: Drs. Abel van de Ven, Coordinator PLO-MT Ma2
tel: 088-75 59587 (direct), tel: 088-75 59589 (secretariat)
email a.vandeven-5@umcutrecht.nl
 
Examiner PLO
Drs. Jacqueline van Wijngaarden, Head of Clinical Skills Education Department
tel: 088 75 51421 (direct), Tel: 088-75 59589 (secretariat)
e-mail j.j.vanwijngaarden-3@umcutrecht.nl
 
Entrance requirements
The student must be enrolled in the following study program:
Medicine Master